Shipping policy

Thank you for shopping at Flyton Mall! We are dedicated to delivering your custom apparel quickly and securely. Because all of our T-shirts are Print-on-Demand (POD) and custom-made specifically for you upon order, please review our shipping guidelines and estimated timelines below.


1. How Our Process Works

Your delivery timeline is divided into two parts: Production (Fulfillment) Time and Shipping (Transit) Time.

  • Production / Fulfillment Time: 1 – 3 business days. This is the time it takes to print, inspect, and package your custom T-shirt.
  • Shipping / Transit Time: 3 – 15 business days (depending on destination and selected shipping method).

*Note: Business days do not include weekends or public holidays.


2. Estimated Shipping Times & Rates

Destination Estimated Transit Time Shipping Cost
United States 5 – 8 Business Days Calculated at checkout / Free over $50
Canada & UK / Europe 5 – 10 Business Days Calculated at checkout
Rest of the World 8 – 15 Business Days Calculated at checkout

3. Order Tracking

Once your order has been printed and dispatched, you will receive an automatic Shipping Confirmation Email containing your tracking number and a direct tracking link. Please allow 24 to 48 hours for the tracking information to update in the carrier’s system.


4. Customs, Duties & Taxes

For international orders, please be aware that customs fees, import taxes, and duties may apply depending on your local regulations. Flyton Mall is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


5. Address Accuracy & Delivery Issues

  • Incorrect Address: Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect addresses provided by the buyer. If you notice an error, contact us immediately at support@flytonmall.com within 12 hours of placing the order.
  • Lost or Stolen Packages: If your tracking status shows "Delivered" but you have not received it, please check with neighbors, building managers, or contact the carrier directly. While we are not liable for packages marked delivered, please contact our support team and we will assist in resolving the issue.

6. Contact Us

If you have any questions regarding your shipment or need further assistance, please feel free to reach out to our customer support team:

Flyton Mall Support Team
Email: support@flytonmall.com